{"created":"2025-01-18T23:44:13.915316+00:00","updated":"2025-01-19T16:46:28.058432+00:00","metadata":{"_oai":{"id":"oai:ipsj.ixsq.nii.ac.jp:00097815","sets":["6394:7388:7390"]},"path":["7390"],"owner":"13","recid":"97815","title":["インタビュー：ヤフー 寺下 薫氏，日産自動車 相楽香織氏 インタビュー「コンタクトセンタフォーラムの活動状況とプラクティスへの応用」"],"pubdate":{"attribute_name":"公開日","attribute_value":"2014-01-15"},"_buckets":{"deposit":"65111317-c82a-4808-9797-3a0442446f39"},"_deposit":{"id":"97815","pid":{"type":"depid","value":"97815","revision_id":0},"owners":[13],"status":"published","created_by":13},"item_title":"インタビュー：ヤフー 寺下 薫氏，日産自動車 相楽香織氏 インタビュー「コンタクトセンタフォーラムの活動状況とプラクティスへの応用」","author_link":["549537","549538"],"item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"インタビュー：ヤフー 寺下 薫氏，日産自動車 相楽香織氏 インタビュー「コンタクトセンタフォーラムの活動状況とプラクティスへの応用」"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"特集：経営に貢献するコンタクトセンタ","subitem_subject_scheme":"Other"}]},"item_type_id":"21","publish_date":"2014-01-15","item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_21_text_3":{"attribute_name":"著者所属","attribute_value_mlt":[{"subitem_text_value":"イー・パフォーマンス・ネクスト"},{"subitem_text_value":"ワクコンサルティング（株）　"}]},"item_publisher":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"情報処理学会","subitem_publisher_language":"ja"}]},"publish_status":"0","weko_shared_id":-1,"item_file_price":{"attribute_name":"Billing file","attribute_type":"file","attribute_value_mlt":[{"url":{"url":"https://ipsj.ixsq.nii.ac.jp/record/97815/files/IPSJ-DP0501010.pdf","label":"IPSJ-DP0501010"},"date":[{"dateType":"Available","dateValue":"2021-12-07"}],"format":"application/pdf","billing":["billing_file"],"filename":"IPSJ-DP0501010.pdf","filesize":[{"value":"1.3 MB"}],"mimetype":"application/pdf","priceinfo":[{"tax":["include_tax"],"price":"0","billingrole":"5"},{"tax":["include_tax"],"price":"0","billingrole":"6"},{"tax":["include_tax"],"price":"0","billingrole":"44"}],"accessrole":"open_date","version_id":"7da5686f-56aa-4a0c-ba96-d39265fa0096","displaytype":"detail","licensetype":"license_note","license_note":"Copyright (c) 2014 by the Information Processing Society of Japan"}]},"item_21_creator_5":{"attribute_name":"著者名","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"宮﨑, 義文"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"諏訪, 良武"}],"nameIdentifiers":[{}]}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourceuri":"http://purl.org/coar/resource_type/c_6501","resourcetype":"journal article"}]},"item_21_source_id_9":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AA1245124X","subitem_source_identifier_type":"NCID"}]},"item_21_description_7":{"attribute_name":"論文抄録","attribute_value_mlt":[{"subitem_description":"本インタビューでは，コンタクトセンタフォーラムのメンバに活動状況とプラクティスへの応用について語っていただいた．当フォーラムは科学的なアプローチを特徴とする専門家の研究会であり，多様なメンバ間で自由闊達に意見を交換し，体系的なモデル創りに挑戦している．今回は，コンタクトセンタが経営に貢献するために考慮すべきこと，実現すべきことを議論していただいた.","subitem_description_type":"Other"}]},"item_21_biblio_info_10":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicPageEnd":"68","bibliographic_titles":[{"bibliographic_title":"デジタルプラクティス"}],"bibliographicPageStart":"61","bibliographicIssueDates":{"bibliographicIssueDate":"2014-01-15","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"1","bibliographicVolumeNumber":"5"}]},"relation_version_is_last":true,"weko_creator_id":"13"},"id":97815,"links":{}}