@techreport{oai:ipsj.ixsq.nii.ac.jp:00079592,
 author = {千葉, 直子 and 山本, 太郎 and 関, 良明 and 高橋, 克巳 and 小笠原, 盛浩 and 関谷, 直也 and 中村, 功 and 橋元, 良明 and Naoko, Chiba and Taro, Yamamoto and Yoshiaki, Seki and Katsumi, Takahashi and Morihiro, Ogasahara and Naoya, Sekiya and Isao, Nakamura and Yoshiaki, Hashimoto},
 issue = {2},
 month = {Dec},
 note = {災害時に大きな役割を果たす情報通信について，大地震発生後の利用実態，改善要望および利用に伴う安心や不安，情報への信用といった心理的側面を，首都圏居住者への Web アンケート調査により明らかにした．それにより，今後の災害発生時の情報通信に対し，「携帯電話の通信確保」 「災害用伝言サービスの知名度向上・改善」 「緊急地震速報の通知方法の改善」 が重要であることを示し，情報収集リテラシの向上が安心と信用向上に結び付くことを明らかにした．, We carried out the online survey to residents of the Tokyo metropolitan area about the ICT (Information and Communication Technology) usage in the event of a major earthquake. Thereby, we clarified the actual condition and improvement requests of ICT usage, and the users' psychology including Anshin, anxious and trust accompanying ICT usage. By consideration of the results, we proposed about the state of future ICT services in case of emergency, specifically, “securing mobile phone use”, “improvement of Disaster Emergency Message Dial and Board” and “improvement of method of Earthquake Early Warning”, and we clarified that improvement in information gathering literacy contributes to the improvement of Anshin and trust.},
 title = {震災時の情報通信利用の実態と利用者の心理－首都圏居住者へのWebアンケート調査－},
 year = {2011}
}