{"updated":"2025-01-19T09:07:39.217064+00:00","links":{},"metadata":{"_oai":{"id":"oai:ipsj.ixsq.nii.ac.jp:00236776","sets":["6504:11678:11684"]},"path":["11684"],"owner":"44499","recid":"236776","title":["インシデント対応業務における属人性評価支援装置の提案"],"pubdate":{"attribute_name":"公開日","attribute_value":"2024-03-01"},"_buckets":{"deposit":"a79175db-1f86-40c1-80db-b6e480051824"},"_deposit":{"id":"236776","pid":{"type":"depid","value":"236776","revision_id":0},"owners":[44499],"status":"published","created_by":44499},"item_title":"インシデント対応業務における属人性評価支援装置の提案","author_link":["647391","647389","647390"],"item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"インシデント対応業務における属人性評価支援装置の提案"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"コンピュータと人間社会","subitem_subject_scheme":"Other"}]},"item_type_id":"22","publish_date":"2024-03-01","item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_22_text_3":{"attribute_name":"著者所属","attribute_value_mlt":[{"subitem_text_value":"三菱"},{"subitem_text_value":"三菱"},{"subitem_text_value":"三菱"}]},"item_publisher":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"情報処理学会","subitem_publisher_language":"ja"}]},"publish_status":"0","weko_shared_id":-1,"item_file_price":{"attribute_name":"Billing file","attribute_type":"file","attribute_value_mlt":[{"url":{"url":"https://ipsj.ixsq.nii.ac.jp/record/236776/files/IPSJ-Z86-6G-03.pdf","label":"IPSJ-Z86-6G-03.pdf"},"date":[{"dateType":"Available","dateValue":"2024-07-04"}],"format":"application/pdf","filename":"IPSJ-Z86-6G-03.pdf","filesize":[{"value":"719.6 kB"}],"mimetype":"application/pdf","accessrole":"open_date","version_id":"3d056601-9582-4858-aa44-9eaf89b6d18c","displaytype":"detail","licensetype":"license_note","license_note":"Copyright (c) 2024 by the Information Processing Society of Japan"}]},"item_22_creator_5":{"attribute_name":"著者名","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"松原, 圭佑"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"松本, 卓"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"白木, 宏明"}],"nameIdentifiers":[{}]}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourceuri":"http://purl.org/coar/resource_type/c_5794","resourcetype":"conference paper"}]},"item_22_source_id_9":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AN00349328","subitem_source_identifier_type":"NCID"}]},"item_22_description_7":{"attribute_name":"論文抄録","attribute_value_mlt":[{"subitem_description":"ITサービスの安定的な提供を行う上で、システムのインシデント対応業務における属人性改善が求められている。従来技術では作業者間の作業時間のばらつきを評価する技術は存在するが、各作業を属人性という観点から評価出来ていないという課題がある。本発表では、インシデント対応業務の属人性評価を支援する装置を提案する。本装置は、インシデント対応時の画面操作ログから各作業における作業者間での作業時間のばらつきを算出する。さらに、作業時間のばらつきの発生要因を作業者の属性情報を用いて分析することで、インシデント対応業務の属人性の改善支援を可能とする。","subitem_description_type":"Other"}]},"item_22_biblio_info_10":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicPageEnd":"328","bibliographic_titles":[{"bibliographic_title":"第86回全国大会講演論文集"}],"bibliographicPageStart":"327","bibliographicIssueDates":{"bibliographicIssueDate":"2024-03-01","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"1","bibliographicVolumeNumber":"2024"}]},"relation_version_is_last":true,"weko_creator_id":"44499"},"id":236776,"created":"2025-01-19T01:39:01.386501+00:00"}