@article{oai:ipsj.ixsq.nii.ac.jp:00215823,
 author = {伊集院, 幸輝 and 小早川, 真衣子 and 飯野, なみ and 西村, 拓一 and Koki, Ijuin and Maiko, Kobayakawa and Nami, Iino and Takuichi, Nishimura},
 issue = {1},
 journal = {情報処理学会論文誌},
 month = {Jan},
 note = {熟練者の高齢化を背景に，介護業務などのサービス業や製造業の分野においては，熟練者の知識を集約し，人材育成やヒューマンエラーの予防に活用する技術が求められている．マニュアルによる知識共有は進められているが，熟練者の知識（行為の目的など）は十分に含まれておらず，それらを獲得し共有できる仕組みを構築することが急務である．そこで本研究は，作業手順内の行為の目的を表出し構造化する方法を提案した．まず既存のマニュアルなどから作業手順を構造化し，作業手順知識を構築する．この作業手順の中の各行為の目的を介護士が話し合い，構造化し目的指向知識を構築する．その後，複数の作業を目的ベースで振り返り，共通理解を深める．これらの作業手順知識と目的指向知識の構築と振り返りを一連の流れとした知識構造化手法を，複数の介護業務（食事介助，排泄介助，入浴介助，移乗介助）に関して実施した．この方法を用いた知識構造化ワークショップを実施した結果，介護士が大事にしている，または新人教育で伝える必要のある目的が表出され，作業手順知識と目的指向知識を構築することができた．, The needs of acquiring the knowledge at manufacturing industry and service site are growing due to the aging society that the experts are retiring employment. There are several trials to share the knowledge with work manual or instructions, although the knowledge of the experts such as purpose or decision-making rules of experts are still not obtained. This paper proposed a new method of collecting and articulating that knowledge using two separated knowledge graphs, procedure-based and purpose-oriented knowledge graphs. The proposed method was aimed to link the multiple purposes to a single action node in procedure-based knowledge graph. Therefore, in this study, we proposed a method of expressing and structuring the purpose of actions in the work procedure. The first step is to structure the work procedure from the existing manual and other sources, and build up the work procedure knowledge. In this step, the purpose of an action in the procedure is considered and structured to build purpose-oriented knowledge. This step is done for all work procedures, and each purpose-oriented knowledge is fused. After that, look back on multiple tasks on a purpose-based basis and deepen a common understanding. As a result of conducting a knowledge structuring workshop using this method, it was possible to construct work procedures and purpose-oriented knowledge, and to express and structure the purposes that the field members felt meaningful which they felt the importance from purpose-oriented knowledge.},
 pages = {104--115},
 title = {作業手順内の行為の目的を表出し構造化する方法の提案――介護現場での目的指向知識構造化},
 volume = {63},
 year = {2022}
}