{"metadata":{"_oai":{"id":"oai:ipsj.ixsq.nii.ac.jp:00209054","sets":["1164:4619:10416:10479"]},"path":["10479"],"owner":"44499","recid":"209054","title":["話し方のトレーニングが可能な接客訓練 VR システム "],"pubdate":{"attribute_name":"公開日","attribute_value":"2021-01-14"},"_buckets":{"deposit":"0799da3f-9616-46ae-818c-687d94fbd58d"},"_deposit":{"id":"209054","pid":{"type":"depid","value":"209054","revision_id":0},"owners":[44499],"status":"published","created_by":44499},"item_title":"話し方のトレーニングが可能な接客訓練 VR システム ","author_link":["526005","526003","526012","526014","526013","526015","526008","526010","526011","526006","526009","526004","526002","526007"],"item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"話し方のトレーニングが可能な接客訓練 VR システム "},{"subitem_title":"Customer service training VR system that can train how to speak","subitem_title_language":"en"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"セッション3","subitem_subject_scheme":"Other"}]},"item_type_id":"4","publish_date":"2021-01-14","item_4_text_3":{"attribute_name":"著者所属","attribute_value_mlt":[{"subitem_text_value":"筑波大学情報学群"},{"subitem_text_value":"筑波大学大学院システム情報工学研究群"},{"subitem_text_value":"筑波大学システム情報系"},{"subitem_text_value":"筑波大学システム情報系"},{"subitem_text_value":"筑波大学システム情報系"},{"subitem_text_value":"筑波大学システム情報系"},{"subitem_text_value":"筑波大学システム情報系"}]},"item_4_text_4":{"attribute_name":"著者所属(英)","attribute_value_mlt":[{"subitem_text_value":"School of Information Enginnering, University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Graduate School of Systems and Information Engineering,University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of Engineering, Information and Systems,University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of Engineering, Information and Systems,University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of Engineering, Information and Systems,University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of Engineering, Information and Systems,University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of Engineering, Information and Systems,University of Tsukuba ","subitem_text_language":"en"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_publisher":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"情報処理学会","subitem_publisher_language":"ja"}]},"publish_status":"0","weko_shared_id":-1,"item_file_price":{"attribute_name":"Billing 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宗一郎"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"佐野, 祐太"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Leow, Chee Siang"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"西崎, 博光"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"宇津呂, 武仁"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"星野, 准一"}],"nameIdentifiers":[{}]}]},"item_4_creator_6":{"attribute_name":"著者名(英)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"Toki, Nishio","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Soichiro, Iida","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Yuta, Sano","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Leow, Chee Siang","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Hiromitsu, Nishizaki","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Takehito, Utsuro","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Junichi, Hoshino","creatorNameLang":"en"}],"nameIdentifiers":[{}]}]},"item_4_source_id_9":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AA11131797","subitem_source_identifier_type":"NCID"}]},"item_4_textarea_12":{"attribute_name":"Notice","attribute_value_mlt":[{"subitem_textarea_value":"SIG Technical Reports are nonrefereed and hence may later appear in any journals, conferences, symposia, etc."}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourceuri":"http://purl.org/coar/resource_type/c_18gh","resourcetype":"technical report"}]},"item_4_source_id_11":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"2188-8701","subitem_source_identifier_type":"ISSN"}]},"item_4_description_7":{"attribute_name":"論文抄録","attribute_value_mlt":[{"subitem_description":"発話においてその言葉自体に意味がなく会話の中の隙間や合間を埋めるために使われる言葉のことをフィラーと呼ぶ．接客においてはこのフィラーや話し方の流暢さなども印象に影響すると考えられる．本稿では接客訓練場面でのフィラーを検出して訓練者にフィードバックすることで，訓練者の話し方を訓練するシステムを実現した．ユーザースタディによりシステムの効果を検証するとともに，システム体験により顧客に与える信頼感や親しみなどの印象が向上するかを確認する．","subitem_description_type":"Other"}]},"item_4_description_8":{"attribute_name":"論文抄録(英)","attribute_value_mlt":[{"subitem_description":"A filler is a word that has no meaning in itself and is used to fill gaps in conversation. In customer service, this filler and fluency in speaking style are also considered to affect the impression. In this paper, we propose a system to train the trainer's way of speaking by detecting the filler in the customer service training scene. We conduct user studies and confirm whether the system experience will improve the impression of trust and familiarity given to customers. ","subitem_description_type":"Other"}]},"item_4_biblio_info_10":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicPageEnd":"4","bibliographic_titles":[{"bibliographic_title":"研究報告コンピュータビジョンとイメージメディア（CVIM）"}],"bibliographicPageStart":"1","bibliographicIssueDates":{"bibliographicIssueDate":"2021-01-14","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"9","bibliographicVolumeNumber":"2021-CVIM-224"}]},"relation_version_is_last":true,"weko_creator_id":"44499"},"id":209054,"updated":"2025-01-19T18:38:28.252810+00:00","links":{},"created":"2025-01-19T01:10:23.525455+00:00"}