{"id":197762,"updated":"2025-01-19T22:13:09.854063+00:00","links":{},"created":"2025-01-19T01:02:11.101937+00:00","metadata":{"_oai":{"id":"oai:ipsj.ixsq.nii.ac.jp:00197762","sets":["1164:4402:9710:9829"]},"path":["9829"],"owner":"44499","recid":"197762","title":["接遇訓練のための対話型顧客エージェント設計の基礎検討"],"pubdate":{"attribute_name":"公開日","attribute_value":"2019-06-14"},"_buckets":{"deposit":"2df49639-9ac4-49f3-b0e2-d4e800f08c17"},"_deposit":{"id":"197762","pid":{"type":"depid","value":"197762","revision_id":0},"owners":[44499],"status":"published","created_by":44499},"item_title":"接遇訓練のための対話型顧客エージェント設計の基礎検討","author_link":["475171","475170","475172","475168","475169","475174","475167","475177","475166","475165","475175","475176","475173","475164"],"item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"接遇訓練のための対話型顧客エージェント設計の基礎検討"},{"subitem_title":"Fundamental Study on Dialog System for Customer Service Training","subitem_title_language":"en"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"対話・生成","subitem_subject_scheme":"Other"}]},"item_type_id":"4","publish_date":"2019-06-14","item_4_text_3":{"attribute_name":"著者所属","attribute_value_mlt":[{"subitem_text_value":"筑波大学大学院システム情報工学研究科"},{"subitem_text_value":"筑波大学大学院システム情報工学研究科"},{"subitem_text_value":"筑波大学大学院システム情報工学研究科"},{"subitem_text_value":"筑波大学大学院システム情報工学研究科"},{"subitem_text_value":"山梨大学大学院総合研究部"},{"subitem_text_value":"筑波大学大学院システム情報工学研究科"},{"subitem_text_value":"筑波大学大学院システム情報工学研究科"}]},"item_4_text_4":{"attribute_name":"著者所属(英)","attribute_value_mlt":[{"subitem_text_value":"Pacuity of University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Pacuity of University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Pacuity of University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Pacuity of University of Tsukuba","subitem_text_language":"en"},{"subitem_text_value":"Faculty of University of Yamanashi","subitem_text_language":"en"},{"subitem_text_value":"Pacuity of University of Tsukuba","subitem_text_language":"en"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_publisher":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"情報処理学会","subitem_publisher_language":"ja"}]},"publish_status":"0","weko_shared_id":-1,"item_file_price":{"attribute_name":"Billing file","attribute_type":"file","attribute_value_mlt":[{"url":{"url":"https://ipsj.ixsq.nii.ac.jp/record/197762/files/IPSJ-ICS19196002.pdf","label":"IPSJ-ICS19196002.pdf"},"format":"application/pdf","billing":["billing_file"],"filename":"IPSJ-ICS19196002.pdf","filesize":[{"value":"2.1 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武仁"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"星野, 准一"}],"nameIdentifiers":[{}]}]},"item_4_creator_6":{"attribute_name":"著者名(英)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"Soichiro, Iida","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Satoru, Fujita","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Donghao, Wang","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Kazuki, Ogawara","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Hiromitsu, Nishizaki","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Takehito, Utsuro","creatorNameLang":"en"}],"nameIdentifiers":[{}]},{"creatorNames":[{"creatorName":"Junichi, Hoshino","creatorNameLang":"en"}],"nameIdentifiers":[{}]}]},"item_4_source_id_9":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AA11135936","subitem_source_identifier_type":"NCID"}]},"item_4_textarea_12":{"attribute_name":"Notice","attribute_value_mlt":[{"subitem_textarea_value":"SIG Technical Reports are nonrefereed and hence may later appear in any journals, conferences, symposia, etc."}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourceuri":"http://purl.org/coar/resource_type/c_18gh","resourcetype":"technical report"}]},"item_4_source_id_11":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"2188-885X","subitem_source_identifier_type":"ISSN"}]},"item_4_description_7":{"attribute_name":"論文抄録","attribute_value_mlt":[{"subitem_description":"サービス業においては,顧客の納得感や満足を得るための接遇 (せつぐう) が重要な役割を果たす.本稿では,スタッフ役の訓練者と顧客エージェントの音声対話により,多様な接遇シナリオによるトレーニングを実施できる客側対話システムを提案する.","subitem_description_type":"Other"}]},"item_4_description_8":{"attribute_name":"論文抄録(英)","attribute_value_mlt":[{"subitem_description":"In the service industry, customer service is important to obtain satisfaction and harnessing brand loyalty. In this paper, we present customer service training system that staff trainee can exercise various situations by speech conversation with customer agent.","subitem_description_type":"Other"}]},"item_4_biblio_info_10":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicPageEnd":"6","bibliographic_titles":[{"bibliographic_title":"研究報告知能システム(ICS)"}],"bibliographicPageStart":"1","bibliographicIssueDates":{"bibliographicIssueDate":"2019-06-14","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"2","bibliographicVolumeNumber":"2019-ICS-196"}]},"relation_version_is_last":true,"weko_creator_id":"44499"}}