{"created":"2025-01-19T00:10:30.552110+00:00","updated":"2025-01-20T23:40:57.051334+00:00","metadata":{"_oai":{"id":"oai:ipsj.ixsq.nii.ac.jp:00131596","sets":["6504:8126:8131"]},"path":["8131"],"owner":"1","recid":"131596","title":["Internet Service Provider の Trouble Ticket 発券業務支援ツール"],"pubdate":{"attribute_name":"公開日","attribute_value":"1997-03-12"},"_buckets":{"deposit":"428b8808-5809-4673-8095-906a2dfbabf2"},"_deposit":{"id":"131596","pid":{"type":"depid","value":"131596","revision_id":0},"owners":[1],"status":"published","created_by":1},"item_title":"Internet Service Provider の Trouble Ticket 発券業務支援ツール","author_link":[],"item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"Internet Service Provider の Trouble Ticket 発券業務支援ツール"},{"subitem_title":"A Supporting Tool for Trouble Ticket Operation on Internet Service Provider","subitem_title_language":"en"}]},"item_type_id":"22","publish_date":"1997-03-12","item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_22_text_3":{"attribute_name":"著者所属","attribute_value_mlt":[{"subitem_text_value":"NTT ソフトウエア研究所"},{"subitem_text_value":"NTT ソフトウエア研究所"},{"subitem_text_value":"NTT ソフトウエア研究所"},{"subitem_text_value":"NTT ソフトウエア研究所"}]},"item_22_text_4":{"attribute_name":"著者所属(英)","attribute_value_mlt":[{"subitem_text_value":"NTT Software Laboratories","subitem_text_language":"en"},{"subitem_text_value":"NTT Software Laboratories","subitem_text_language":"en"},{"subitem_text_value":"NTT Software Laboratories","subitem_text_language":"en"},{"subitem_text_value":"NTT Software Laboratories","subitem_text_language":"en"}]},"item_publisher":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"情報処理学会","subitem_publisher_language":"ja"}]},"publish_status":"0","weko_shared_id":-1,"item_file_price":{"attribute_name":"Billing file","attribute_type":"file","attribute_value_mlt":[{"url":{"url":"https://ipsj.ixsq.nii.ac.jp/record/131596/files/KJ00001345350.pdf"},"date":[{"dateType":"Available","dateValue":"1997-03-12"}],"format":"application/pdf","filename":"KJ00001345350.pdf","filesize":[{"value":"253.2 kB"}],"mimetype":"application/pdf","accessrole":"open_date","version_id":"87460d69-833e-4134-a940-330e7714baca","displaytype":"detail","licensetype":"license_note"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourceuri":"http://purl.org/coar/resource_type/c_5794","resourcetype":"conference paper"}]},"item_22_source_id_9":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AN00349328","subitem_source_identifier_type":"NCID"}]},"item_22_description_7":{"attribute_name":"論文抄録","attribute_value_mlt":[{"subitem_description":"インターネットの急激な発展により, ISP(Internet Service Provider)運用管理者に対するニーズが高まってきている. 一方, ISP の運用管理業務は豊富な知識と経験が要求され, 運用管理者の短期的な育成は困難てある. この結果, ISP 運用管理者不足という問題が発生した. この問題解決のため IMnet(Inter-Ministry Research Infomation Network) の NOC(Network Operation Center)運用業務を例にとり, 運用管理を補助し経験の浅い運用者に対しては業務を容易化する NOC 運用業務支援システムを作成した. NOC 運用業務支援システムを作成するにあたって, 運用ルールの整備を行う必要があった. 本稿では IMnet で行った運用ルールの整備について報告する.","subitem_description_type":"Other"}]},"item_22_biblio_info_10":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicPageEnd":"560","bibliographic_titles":[{"bibliographic_title":"全国大会講演論文集"}],"bibliographicPageStart":"559","bibliographicIssueDates":{"bibliographicIssueDate":"1997-03-12","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"ネットワーク","bibliographicVolumeNumber":"第54回"}]},"relation_version_is_last":true,"weko_creator_id":"1"},"id":131596,"links":{}}