@techreport{weko_46963_1, author = "直野,健 and 恵木正史", title = "受注センタにおける業務解析事例", year = "2006", institution = "㈱日立製作所中央研究所, ㈱日立製作所中央研究所", number = "38(2006-DSM-040)", month = "mar" }