@techreport{weko_42746_1, author = "山上,俊彦 and 杉田,恵三", title = "ノウハウ超流通に向けて:共有行動プロセス指向のノウハウ処理手法", year = "1994", institution = "NTT通信網研究所, NTT通信網研究所", number = "8(1994-GN-008)", month = "oct" }