@article{weko_204605_1,
   author	 = "角田,仁",
   title	 = "ITIL導入におけるシステム運用者の変容の段階",
   journal	 = "情報処理学会論文誌",
   year 	 = "2020",
   volume	 = "61",
   number	 = "5",
   pages	 = "1064--1072",
   month	 = "may"
}