@techreport{weko_195917_1,
   author	 = "角田,仁",
   title	 = "ITIL導入におけるシステム運用者の変容プロセス",
   year 	 = "2019",
   institution	 = "名古屋経済大学",
   number	 = "1",
   month	 = "may"
}