@article{weko_186911_1,
   author	 = "高野,茂幸 and 大河原,克彬",
   title	 = "サービスエクセレンス：5．小口保冷配送サービスの成長可能性と国際規格の開発 -BSI/PAS 1018の策定と今後の展望-",
   journal	 = "情報処理",
   year 	 = "2018",
   volume	 = "59",
   number	 = "5",
   pages	 = "429--432",
   month	 = "apr"
}