@techreport{weko_182718_1,
   author	 = "Zhaohao,Zeng and Cheng,Luo and Lifeng,Shang and Hang,Li and Tetsuya,Sakai",
   title	 = "Test Collections and Measures for Evaluating Customer-Helpdesk Dialogues",
   year 	 = "2017",
   institution	 = "Waseda University, Tsinghua University, Huawei Noah's Ark Lab, Huawei Noah's Ark Lab, Waseda University",
   number	 = "11",
   month	 = "jul"
}