@inproceedings{weko_137913_1,
   author	 = "山田,将史 and 佐藤,雅之 and 三浦,健次郎 and 北上,眞二",
   title	 = "運用管理レポートへのITIL導入",
   booktitle	 = "全国大会講演論文集",
   year 	 = "2008",
   volume	 = "第70回",
   number	 = "コンピュータと人間社会",
   pages	 = "555--556
",
   month	 = "mar"
}