@inproceedings{weko_135326_1,
   author	 = "藤井,洋一 and 鈴木,克志",
   title	 = "ヘルプデスク事例活用のための言語分析方式",
   booktitle	 = "全国大会講演論文集",
   year 	 = "1999",
   volume	 = "第58回",
   number	 = "人工知能と認知科学",
   pages	 = "221--222
",
   month	 = "mar"
}