@article{weko_12160_1,
   author	 = "湯本,一磨 and 星,徹 and 中山,良幸 and 高橋,亨 and 東,潔司",
   title	 = "Web対話チャネルと電話対話チャネル間の連携を図るWeb-CTI統合システム",
   journal	 = "情報処理学会論文誌",
   year 	 = "2000",
   volume	 = "41",
   number	 = "10",
   pages	 = "2752--2761",
   month	 = "oct"
}