@article{weko_11415_1,
   author	 = "榎木,浩 and 辰巳,昭治",
   title	 = "マルチエージェントによるワークフロー制御とヘルプデスクへの応用",
   journal	 = "情報処理学会論文誌",
   year 	 = "2002",
   volume	 = "43",
   number	 = "12",
   pages	 = "4023--4033",
   month	 = "dec"
}